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Heckfield Place as a Country Haven

SAFETY IS THE NEW LUXURY:

HECKFIELD PLACE, REIMAGINED

A Gentle Relaxation of COVID MEASURES

As Covid measures relax around us and we return to a semblance of normality, we will continue with some of our considered measures to ensure the safety and comfort of our teams and guests while here at Heckfield Place.

Our teams have agreed that wearing a mask will be a personal decision, and we kindly leave that decision with you as well.

  • ON ARRIVAL
    • Our temperature scanner will remain in the Hall in case you would like to measure your temperature on arrival. Our teams will continue to monitor theirs on arrival into the building.

    • Our beautiful fragrant Wildsmith hand sanitiser will be dotted around the house for guests and teams to use as needed.

    • Valet parking will resume for those who would like it. Please come to the front door, where your luggage will be unloaded and our Porter drivers will take your vehicle to safely park in the Woodland car park. For those who wish to keep their cars in a safe space, we will assist with luggage from and to the Woodland car park.

    • Our arrival and departure times will remain at 4.00 pm for your check-in, with check out at 11.00 am. This will allow our Housekeeping team the time to ensure that your room has been fully sanitised. You are welcome to arrive earlier to enjoy the grounds, have lunch and make yourself at home in our beautiful House and we will do our very best to get the room to you earlier, but please bear with us.

    • We will contact you to reserve a time for your arrival to avoid crowds in the front Hall, and encourage you to reserve your dining, spa and activities well in advance to avoid disappointment at these busy times.

  • IN YOUR ROOM
    • We will continue to sanitise all guest rooms with the Ramsol (www.indasol.co.uk/ramsol). Once fully cleaned and sanitised, your bedroom door will be sealed to await your arrival.

    • If you would prefer your room to remain a haven, we can agree to no Housekeeping service during your stay, only leaving items requested at your door - or just once a day by our Housekeeping team, working diligently to ensure the safety of all.

  • HOUSE
    • As Autumn nears, wellies have returned to our Boot Room – perfect for roaming our Grounds and exploring our estate.

  • DINING

    We will continue to encourage guests to dine outdoors on our lovely terraces and around the grounds. We will remove the restrictions on maximum table numbers to normal levels.

  • IN THE SPA/GYM
    • The Spa will continue with all treatments with practitioners following Covid measures such as sanitizing and wearing PPE.

    • The Gym in the Keepers Cottage will remain open, although pre-booking is required for use of the Gym and for Personal Training. Outdoor exercising is encouraged wherever possible.

  • SCREENING ROOM AND ASSEMBLY EVENTS
    • We will increase the total number of guests in the spacious and well-ventilated Screening Room. There will be no requirement to wear masks while watching the movie or talks.
    • Assembly events have returned with small groups for our talks, walks, workshops, demos and hands-on classes, in the outdoors as much as possible.