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Reservations Manager

Front Office Full time

Since the opening just over two years ago, the hotel has been recognised for its design, service and its foundations of sustainability. It has won many awards including Sunday Times Hotel of the Year 2019, Best British Hotel by Tatler and Hotel Designs Eco Award 2020.

Heckfield is a living place: a Georgian family home lovingly restored to its classic origins and rewoven into 400-acres of Hampshire. Elegantly evolving, resolutely natural, we’re a beautiful piece of English history that redefines the idea of a hotel. We springboard from a storied past, celebrating the slow-and-simple now: a country haven — less than an hour from London — sculpted over centuries by ancient heather, woodland and meadow.

Here it begins with the soil. Our estate’s biodynamic Home Farm, walled gardens and orchards feed Skye Gyngell’s epicurean alchemy, bringing the outside joyfully into Marle and the open-flamed Hearth restaurants. Drawn from nature, Heckfield cultivates a space to unearth, reconnect and rediscover.

We are now looking for a skilled Reservations Manager to join our friendly Front Office team.

Our successful candidate will have previous experience within luxury hotel reservations and have experience in using Opera PMS or Fidelio. Excellent guest relations skills are essential as is a good level of English. Additional experience with ResDiary and Synxis would be advantageous.

We are creating something very special here and we would be pleased to hear from you.

We have staff accommodation available, please raise at interview for further details.