Book your stay

Host/Hostess

Food and Beverage Full time

Would you like to join an extraordinary gathering of people on an amazing Estate which centres around a beautiful hotel?

Heckfield is a living place: a Georgian family home lovingly restored to its classic origins and rewoven into 400-acres of Hampshire. Elegantly evolving, resolutely natural, we’re a beautiful piece of English history that redefines the idea of a hotel. We springboard from a storied past, celebrating the slow-and-simple now: a country haven —an hour from London — sculpted over centuries by ancient heather, woodland and meadow.

We are now looking for a friendly Host/Hostess to join our food and beverage team on a full time basis.

Working as part of a team, our new host/hostess will be responsible for:

  • Providing a warm and friendly welcome to guests
  • Monitoring restaurant activity to determine seating and dining flow.
  • Helping to co-ordinate reservations and table allocations in our restaurants
  • Responding to guest inquiries and requests in a timely, friendly, and efficient manner.
  • Taking reservation requests on the phone, email and in person.
  • Communicating waiting times to customers.

 

Previous experience in a similar role would be preferable but most importantly we are looking for people who share our vision and values and have a genuine passion for providing great customer service.

Salary: £20,000 per year plus service charge

Hours: 40 per week over 5 shifts on a rota basis

We are creating something special here and we would love to hear from you.